Academic Publications

Principals at a Finnish School Seeking Digital Technology Adoption from Teachers

Koljonen, T. and C. K. Chan. 2024. “A Middle Ground Between Professional Autonomy and Managerial Goals Amid Ambiguous Technological Pressures: Intra-Professional Segmentation Around Technology at a Finnish School.” Academy of Management Journal.

Career Advising Professionals Enacting Their Values While Navigating Tensions with Their Student Clients

Chan, C. K. and L. Hedden. 2023. “The Role of Discernment and Modulation in Enacting Occupational Values: How Career Advising Professionals Navigate Tensions with Clients.” Academy of Management Journal.

Gig Workers at Instacart Facing Societal Moralization of Their Work in the COVID-19 Pandemic

Cameron, L., Chan, C. K., and M. Anteby. 2022. “Heroes From Above But Not (Always) From Below: Workers’ Reactions to the Sudden Public Moralization of their Work.” Organizational Behavior and Human Decision Processes.

Control and Surveillance at the TSA

Anteby, M. and C. K. Chan. 2018. “A Self-Fulfilling Cycle of Coercive Surveillance: Workers’ Invisibility Practices and Managerial Justification.” Organization Science, 29(2): 247-263.

• Media coverage in The Atlantic, Axios, and Scientific American.

• Mentioned in detail in popular book by Robert Sutton, The Asshole Survival Guide

Inequality at the TSA

Chan, C. K. and M. Anteby. 2016. “Task Segregation as a Mechanism for Within-job Inequality: Women and Men of the Transportation Security Administration.” Administrative Science Quarterly, 61(2): 184-216.

• Won Saroj Parasuraman Award for Outstanding Publication on Gender and Diversity from Gender and Diversity in Organizations Division of the Academy of Management.

• Won Best Student Paper Award from Organization and Management Theory Division of the Academy of Management.

Occupations and Professions in Organizations

Anteby, M., C. K. Chan*, and J. DiBenigno. 2016. “Three Lenses on Professions and Occupations in Organizations: Becoming, Doing, and Relating.” Academy of Management Annals, 10(1): 183-244. (*All authors have equal co-authorship.)

• Won Best Paper Award from the Academy of Management Annals.

Practitioner Publications